Training, Warranty, Documentation: Ardex Certified Installer in Regina
When you hire a certified Ardex installer, the crew has completed factory training on the specific systems your project needs. That training translates to proper prep, correct mix ratios, right cure conditions, and full documentation at handoff. The result: your concrete slab or overlay is backed by system-level warranty, not just product warranty.
Why Ardex Certification Changes the Warranty You Get
A product warranty covers the material itself. If an Ardex overlay fails, the product warranty replaces the overlay material. A system warranty covers the entire installed system, including labor, removal of failed work, and any damage to surrounding surfaces. On a commercial project, that difference can mean tens of thousands of dollars.
Certification requires the crew to complete Ardex training on prep, primer application, mix procedures, installation technique, and cure protocols. We maintain certification across the Ardex product range we use regularly, which means every project gets system warranty backing rather than product-only coverage.
How Ardex Certification Flows Through Your Project
Identify the right Ardex system
At quote time, we confirm which Ardex product fits your concrete need (overlay, self-leveling, repair, waterproofing) and verify that system is within our certification scope.
Execute to certified spec
The install follows the exact Ardex specification for that system: substrate prep, primer type and coverage, material mix ratios, application method, and cure timeline. No shortcuts.
Capture install data
During the pour or application, we photograph the work, record batch numbers, measure final dimensions, and document any testing required by the Ardex system spec.
Register warranty with Ardex
The complete documentation package is submitted to Ardex for system warranty registration. You receive a copy of the warranty certificate and all supporting records at project close.
Warranty scope explained
Product Warranty vs. System Warranty: The Real Difference
Product warranty is limited to the cost of the material. If an Ardex waterproofing membrane fails, you get replacement membrane. System warranty covers the cost of correcting the failure, which includes labor, removal of overlying work, and any secondary damage. On a commercial floor or foundation, that difference is substantial.
Our certification covers the Ardex products we install most often: overlays, self-leveling underlayment, repair mortars, and waterproofing systems. For less common Ardex applications, we confirm certification scope at quote time. Explore our repair mortar services, commercial epoxy flooring, and foundation waterproofing for more context.
What it covers, how warranty works, training scope, and cost.
Crew has completed Ardex training on specific systems, follows Ardex install spec, and submits documentation supporting Ardex system warranty. Not every contractor handling Ardex products has certification; we maintain it because it changes what customers actually receive.
Product warranty replaces a failed material; system warranty addresses the actual cost of correcting a failure (labor, demolition of overlying work, consequential damage). For commercial projects especially, the difference is significant.
Our certification covers the Ardex products we install regularly: overlays, SLU, repair mortars, waterproofing systems. Less common products may require additional verification; we confirm at quote time.
As-built dimensions, batch records, install photographs, any required testing. The package is submitted to Ardex for system warranty registration and a copy is delivered to you at handoff.
Slightly, reflecting the training, documentation, and submission overhead. The cost difference is small compared to the value of system warranty over product warranty on commercial projects.
Client feedback
What Regina Clients Say About Certified Ardex Install
System warranty on our Ardex waterproofing install. The cert paperwork was delivered at handoff; if anything fails, the warranty covers the actual cost. Real value for commercial work.
Z. W5
Property Manager, Regina
★★★★★
They are the only certified Ardex installer we work with on overlay projects. The warranty submission is part of the install package, not an extra. That changes the value of the install.
Y. W5
Commercial GC, Regina
★★★★★
Documentation during install was thorough. Photos, batch records, dimensional verification. Our internal compliance file got the warranty paperwork with no follow-up needed.
Q. W5
Facility Director, Emerald Park
★★★★★
They explained the product-warranty vs system-warranty difference clearly at quote time. Made the value of cert install obvious. Worth the small premium.
X. W5
Operations Lead, White City
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Describe your concrete project and which Ardex system you're considering. We'll confirm certification scope, walk through the warranty difference, and send a written quote within one business day.
